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Cover of Hospital Reputation & Patient Sentiment Monitor

Dataverse Catalog

Hospital Reputation & Patient Sentiment Monitor

Social media conversations about hospitals and healthcare providers across Indonesia: mention volume, sentiment and complaint themes, tracked monthly by province.

Key Highlights

  • Monthly mention volume and sentiment by province
  • Top complaint and praise themes
  • Response time benchmarks
  • Covers hospitals, clinics and BPJS discourse
Format
PDF Landscape
Pages
76 Pages
Size
6 MB
Language
Indonesia

Rp 760.000Rp 950.000

What's inside

One row per province and month with these columns: mention_count, negative_sentiment_pct, positive_sentiment_pct, avg_response_time_hours. Delivered as a single CSV file.

Coverage

34 provinces, January to December 2024. A free sample of the same layout is available before you buy.

Format and delivery

UTF-8 CSV, comma separated, one header row. Download from your library right after payment (limited number of downloads per purchase).